Contact Information – Lucky Ducks Lucky Scoops

We’re always here to help! If you have any questions about your order, our products, or anything else, feel free to reach out.

📧 Email

luckyducks3125@gmail.com We aim to reply within 1–3 business days.

📍 Location

Based in Sudbury, Suffolk, UK (We are an online‑only small business.)

🕒 Customer Support Hours

Monday–Friday: 10am – 5pm Weekends & holidays: Response times may be slower.

💛 What We Can Help With

• Order questions

• Damaged item exchanges

• Shipping queries

• General product information

🗣️ We Value Your Feedback

We love hearing from our customers — whether your feedback is good or bad. Honest feedback helps us improve our scoops, our service, and the overall Lucky Ducks experience.

Your voice helps us grow.